FAQ’s
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How to port a mobile number online?
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To port your mobile number online, first, generate a Unique Porting Code (UPC) by sending an SMS with the word PORT followed by your mobile number to 1900. After receiving the UPC, choose your new mobile network provider and submit your porting request online through a service like Prune. You'll also need to provide the necessary documents and complete any required steps from the new provider. Prune will handle the rest, including SIM delivery and activation.
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How to Port a mobile number on Prune?
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Porting your mobile number on Prune is easy:
1: Generate a Unique Porting Code (UPC) by sending PORT to 1900.
2: Visit Prune's website or mobile app and choose the network to which you want to port.
3: Enter your UPC, upload ID proof, and complete the request.
4: Prune will deliver the new SIM to your doorstep and assist in activating it once the porting is complete.
Q-
How to generate a Unique Porting Code (UPC)?
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To generate a Unique Porting Code (UPC), send an SMS from your mobile phone with the message PORT (your mobile number) to 1900. You will receive a UPC via SMS shortly, which can be used to start the porting process with your new provider.
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How long does it take to port a mobile number?
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The process of porting a mobile number typically takes 3 to 7 working days from the submission of the porting request. This timeframe can vary slightly depending on your current provider and the new network. Prune ensures that the process is quick, and you receive your new SIM card promptly.
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What is the cost of porting a mobile number online?
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The cost of porting a mobile number is usually nominal, around ₹19-₹49, depending on the network. Prune provides a clear and affordable pricing structure for SIM porting, ensuring that the entire process is cost-effective for users.
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What documents are required to port my mobile number online?
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To port your mobile number online, you will need to submit the following documents:
1: A valid photo ID proof (such as Aadhaar card, Voter ID, or Passport).
2: Address proof (if not already mentioned in your ID document).
3: A recent passport-sized photograph may also be required in some cases.
Prune makes it easy to upload these documents directly on their platform during the porting process.
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Can I cancel my porting request?
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Yes, you can cancel your porting request, but only within 24 hours of submitting it. After this time frame, the process will be locked, and you’ll need to complete the porting. If you decide to cancel, contact Prune's customer support immediately for assistance.
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How to port a mobile number to Vi?
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To port your mobile number to Vi (Vodafone Idea):
1: Generate your Unique Porting Code (UPC) by sending PORT (your mobile number) to 1900.
2: Visit Prune’s platform, select Vi as your new network, and provide your UPC and necessary documents.
3: Prune will handle the request, deliver your new Vi SIM, and guide you through the activation process.
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How to port a mobile number to Airtel?
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To port your mobile number to Airtel:
1: First, generate a Unique Porting Code (UPC) by sending PORT (your mobile number) to 1900.
2: Visit Prune's website or app, choose Airtel, and enter your UPC.
3: Upload the required documents and complete the request online. Prune will ensure you receive your Airtel SIM quickly, making the transition smooth.
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How to port a mobile number to Jio?
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Porting your number to Jio is simple with Prune:
1: Start by generating your UPC by sending PORT (your mobile number) to 1900.
2: Log in to Prune and select Jio as your new network provider.
3: Enter your UPC, provide ID documents, and complete the porting request. Prune will deliver your Jio SIM and assist with the activation.
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How to port a mobile number to BSNL?
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1: Generate your Unique Porting Code by sending PORT (your mobile number) to 1900.
2: Visit Prune's platform, select BSNL, and submit your porting request with the necessary documents and UPC.
3: Prune will take care of delivering the BSNL SIM and ensure a smooth transition.
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How to port SIM from Vi to Jio?
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To port your SIM from Vi to Jio:
1: Generate a UPC by sending PORT (your mobile number) to 1900.
2: On Prune's website or app, choose Jio as the new network and submit your UPC.
3: Provide the required documents, and Prune will handle the rest—delivering your new Jio SIM and helping you through the activation process.
Kind Note: For any queries or further assistance, contact us at: contact@prune.co.in